Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

What can I do if I don't qualify for government housing and have no source of income?

First claim your UIF, if you qualify. Then apply for the new Covid-19 SRD grant.

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Can you make a will that allows beneficiaries to access the accounts even before the estate is wound up?

Unfortunately not. It is a legal requirement for your accounts to be frozen upon your death.

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I get an error code on my birth certificate when I try to apply for tertiary education. Is there some way around this?

You will likely need a late registration of birth certificate but you can apply for a temporary ID in the meantime.

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Someone has been illegally renting their CTCHC house to me and now we are being evicted. Please help!

You cannot be evicted during lockdown, but maybe you should apply for a Community Residential Unit in the meantime.

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Can a rental officer stop us from living in the house that our deceased relative rented since 1993?

Depending on her reasoning, you may need to report her to the Housing Department.

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What can I do about suspected TERS fraud?

It is possible that there was a miscalculation. You should contact the UIF immediately.

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How does one get rid of their SAPS Persal number?

Approach the SAPS unit or contact the Department of Public Service and Administration

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I want to escape my abusive partner and get an RDP house.

There are a few organisations that offer assistance, shelter, counselling, legal support and educational programmes

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How can I ensure that my provident fund payment is divided equally between me and my seven children?

You and the mother/s will need a court order to compel the fund to do this.

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What is a letter of authority and how can I get one?

The Master of the High Court issues a letter of authority to whoever was nominated to administer a deceased's estate.

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