Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Topic: Covid-19  |  Show questions and answers for all topics

Do I qualify for UIF TERS if I was temporarily laid off because of the lockdown?

You should have qualified for the previous TERS extension but the new TERS only applies to certain employees.

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What can I do about suspected TERS fraud?

It is possible that there was a miscalculation. You should contact the UIF immediately.

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I contracted Covid-19 and have received no support from my employer

You may want the CCMA to get involved.

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Can my employer maintain a 15% pay cut because we are all working from home?

Yes, because the BCEA is still in force despite the pandemic. You could discuss it with your employers.

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Can I claim UIF for my workers after the salon was closed for four months?

You can claim normal UIF. Your salon might qualify for the latest extension of the TERS payout.

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Can NSFAS approve my application if I'm getting the SRD?

You need to contact NSFAS

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Can my wife’s employer refuse to retrench his staff during lockdown?

I don’t think your wife’s employer can be compelled to retrench his employees during the lockdown.

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My asylum seeker permit expired and now I don't qualify for UIF. What can I do?

Your permit is still considered valid if it expired on or after 15 March.

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How should matric 2020 learners without IDs apply to tertiary education institutions?

You can still apply for a temporary ID at Home Affairs.

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Do I qualify for the Covid-19 TERS if I was a permanent employee who paid UIF monthly?

Yes, but you can't apply for both social grants.

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