Answers to your questions
Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.
Please note: GroundUp is just a news agency. We are not lawyers or financial advisors, and we have nothing to do with SASSA, Home Affairs, or any other government bodies. We do our best to make the answers accurate using publicly available information, but we cannot accept any legal liability if there are errors. If you notice any discrepancies, please email [email protected].
How can someone buy an abandoned house if the previous owners can't prove ownership?
They could go to the Deeds Office to see if there is a title deed, otherwise legal assistance may be required.
Can I get my parent's RDP house if they passed away before getting the key?
If the house had been awarded to your parent before they passed away, you should be able to get the house (unless they wrote a will saying otherwise).
My cousin that I live with at our grandmother's house has the title deed of the house. How can I challenge this?
You could go to the Master of the High Court’s office with all your details, and ask if the Master has granted someone the letter of authority and who it is.
Please help me find shelter for a homeless 18-year-old who has no parents.
There are a few shelters and programs she can look into for young adults. You can also contact a social worker.
I care for my late partner's child. How can I get a replacement birth certificate?
You can go to your nearest Home Affairs with a copy of your ID and your late partner's death certificate.
How do I change my surname to my late mother's surname?
You will need a copy of your birth certificate, your mother's death certificate to fill out the B1-196 form.
How do I access the contract I signed with the NPA during witness protection?
You should contact the NPA Service Delivery Hotline or the OWP Head Office.
I have been waiting years for a hearing date at the Labour court. What can I do?
You should follow up regularly with the registrar, inquire about the delay and formally request a set-down date.
My government pension was paid into an untraceable account which I did not approve. Please help me!
While waiting for an outcome from the Ombudsman, you should follow up if you don't receive a response after four months.
My sister, who is my landlord, allowed our water bill to rack up to a huge amount. Can she legally evict us?
Your sister cannot evict you without a court order. You will need to consult a legal organisation for advice.