Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

How do I apply for a house in the Conradie Better Living Model project?

You can apply online.

Read more

Our bosses drive the best cars but pay us less than R20 per hour and don't contribute to UIF. What can we do?

You can join a union and insist on your rights under the law.

Read more

I am being pursued and threatened for debt on my child's school fees that I cannot pay. What are my options?

You have a legal right to a statement of the amount owed and how it was calculated. It is also possible to ask for a discount on the collection fees and apparently this is often granted.

Read more

How do I renew my asylum papers?

There is no short answer to this question

Read more

I am in a wheelchair. How can I get an RDP house?

Disabled people are supposed to be given priority for RDP houses and the houses are also supposed to be adapted to their needs.

Read more

We are behind on the rent and just got an eviction order. What can we do?

The landlord must follow the steps in the Prevention of Illegal Eviction Act.

Read more

How do I go about claiming my provident fund from work?

Most provident funds say you must remain a member of the fund as long as you are employed by the employer participating in the fund.

Read more

How do I get an ID? I have applied twice to Home Affairs, but so far have not received one.

Home Affairs now has a system where you can check the status of your application by SMS.

Read more

My stepmother is evicting us from our late father's house. What are our options?

Your municipality must provide emergency housing which is dignified and with access to services.

Read more

What can I do if my child tells me her teacher smacked her?

You can take it up with the teacher and principal. If necessary, after that you can approach the school governing body.

Read more