Postbank board axed over unlawful contracts

Over 600,000 beneficiaries were affected by last week’s system failure, Ministers confirm

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News | 14 September 2023

Here’s what caused the social grant payment “glitch”

Postbank’s legal dispute with “payment switch” software provider sheds light on ongoing technical troubles

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News | 14 September 2023

Pensioners are still struggling to access grants, a week after “system glitch”

Black Sash says it’s been inundated with calls

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Brief | 12 September 2023

Social grants is one government system that must not fail

26-million people depend on it

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GroundView | 11 September 2023

Makhanda without a post office since July

People from the town and surrounding areas are having to travel to Port Alfred

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News | 8 September 2023

“System glitch” stalls social grant payments to pensioners

Postbank says problem has mostly been resolved

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News | 6 September 2023

R350 grant: SASSA in court over “unfair” exclusions

Agency accused of turning down too many applicants

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News | 5 September 2023

Conditions for R350-a-month grant to be challenged in court

Department of Social Development is “deliberately excluding” eligible recipients of the Social Relief of Distress grant, says economist

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News | 27 July 2023

Black Sash petitions social development minister to oversee SASSA

The civil society organisation lists numerous issues with social grant payments it says need to be addressed urgently

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Brief | 14 June 2023

Long delays at Home Affairs mean refugees are missing out on social grants

Legal Resources Centre says these delays are “incredibly worrying”

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News | 19 May 2023

Postbank introduces new cardless payment for social grants

But concern raised about how Postbank will handle these new payment methods

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Brief | 26 April 2023

Grant recipients unable to renew their cards as expiry date looms

Social grant beneficiaries are worried they won’t be paid in two weeks

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News | 24 April 2023

When you have to borrow R100 to get to a post office to draw your R800 salary

Closure of the Paterson Post Office in the Eastern Cape forces workers and pensioners to go to other towns

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News | 18 April 2023

“Post office is crumbling under the pressure” says social grant activist

This comes as millions of gold SASSA cards will be expiring soon

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News | 6 April 2023

Covid grant should be increased to at least R413, say civil society groups

A new means test and bank verification process has resulted in far fewer people getting the grant

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News | 20 March 2023