Spotlight on social grants

Special GroundUp series on social grants

Summary image for article

Postbank board axed over unlawful contracts

Over 600,000 beneficiaries were affected by last week’s system failure, Ministers confirm

By , and

News | 14 September 2023

Summary image for article

Here’s what caused the social grant payment “glitch”

Postbank’s legal dispute with “payment switch” software provider sheds light on ongoing technical troubles

By

News | 14 September 2023

Summary image for article

Pensioners are still struggling to access grants, a week after “system glitch”

Black Sash says it’s been inundated with calls

By and

Brief | 12 September 2023

Summary image for article

Social grants is one government system that must not fail

26-million people depend on it

By

GroundView | 11 September 2023

Summary image for article

Grant recipients have to take loans because of “payment glitch”

“It’s my only source of income” says pensioner

By , , , and

News | 8 September 2023

Summary image for article

Makhanda without a post office since July

People from the town and surrounding areas are having to travel to Port Alfred

By

News | 8 September 2023

Summary image for article

“System glitch” stalls social grant payments to pensioners

Postbank says problem has mostly been resolved

By and

News | 6 September 2023

Summary image for article

R350 grant: SASSA in court over “unfair” exclusions

Agency accused of turning down too many applicants

By

News | 5 September 2023

Summary image for article

Conditions for R350-a-month grant to be challenged in court

Department of Social Development is “deliberately excluding” eligible recipients of the Social Relief of Distress grant, says economist

By

News | 27 July 2023

Summary image for article

Black Sash petitions social development minister to oversee SASSA

The civil society organisation lists numerous issues with social grant payments it says need to be addressed urgently

By

Brief | 14 June 2023

Summary image for article

Long delays at Home Affairs mean refugees are missing out on social grants

Legal Resources Centre says these delays are “incredibly worrying”

By

News | 19 May 2023

Summary image for article

Postbank introduces new cardless payment for social grants

But concern raised about how Postbank will handle these new payment methods

By

Brief | 26 April 2023

Summary image for article

Grant recipients unable to renew their cards as expiry date looms

Social grant beneficiaries are worried they won’t be paid in two weeks

By and

News | 24 April 2023

Summary image for article

When you have to borrow R100 to get to a post office to draw your R800 salary

Closure of the Paterson Post Office in the Eastern Cape forces workers and pensioners to go to other towns

By

News | 18 April 2023

Summary image for article

“Post office is crumbling under the pressure” says social grant activist

This comes as millions of gold SASSA cards will be expiring soon

By

News | 6 April 2023

Summary image for article

Covid grant should be increased to at least R413, say civil society groups

A new means test and bank verification process has resulted in far fewer people getting the grant

By

News | 20 March 2023