The short answer
You can check the meaning of your housing allocation status code in the table below.
The long answer
If you have checked your government housing application status on Housing Subsidy Portal but do not know what the status code means, you can use the table below:
|
Status Code |
Status Description |
Status Type Description |
|
1 |
Verified |
Received |
|
2 |
Submitted to PHB for Approval |
In Process |
|
3 |
Selected for Approval |
In Process |
|
A |
Approved |
Approved |
|
C1 |
Verified and send for Searches |
Received |
|
C2 |
Verified and passed Searches |
In Process |
|
IM |
Imported |
Construction Completed |
|
RS |
Applicant Reset |
Registered |
|
S1 |
Declined - PHB Budget Spend |
Declined |
|
S10 |
Duplicate ID |
Declined |
|
S11 |
Invalid ID |
Declined |
|
S13 |
Invalid Spouse ID |
Declined |
|
S14 |
Failed deeds search |
Declined |
|
S15 |
Failed National Database search |
Declined |
|
S2 |
Declined - Not a Citizen |
Declined |
|
S3 |
Declined - Single |
Declined |
|
S4 |
Declined - Combined Salary too High |
Declined |
|
S5 |
Declined - Procedurally incorrect |
Declined |
|
S6 |
PHB Declined |
Declined |
|
S7 |
Withdrawn by Applicant |
Declined |
|
S8 |
Failed searches |
Decline - In process |
|
S9 |
Duplicate Property |
Declined |
|
U1 |
Received and send for initial Searches |
Received |
|
U2 |
Received and passed initial Searches |
Received |
|
S17 |
Application on Hold |
Declined |
|
S20 |
Suspended |
Declined |
|
S18 |
Applicant not 21 years old |
Declined |
|
S99 |
Unknown Status |
Declined |
|
S21 |
Approval Revoked at NHDB |
Declined |
|
S31 |
Failed Searches Confirmed |
Declined |
|
S30 |
Override Request |
Decline - In process |
|
S19 |
Applicant not 18 years old |
Declined |
|
A1 |
Beneficiary Processing on hold |
Approved |
|
A2 |
Approved - Subsidy recovered by SIU |
Approved |
|
2A |
Validated but on Hold |
In Process |
|
32 |
Project transferred to cross border department |
Locked |
|
A3 |
Approved - Not Allocated |
Approved |
|
S32 |
Declined - Applicant Deceased |
Declined |
|
33 |
Applicant transferred to National Housing Needs Register |
Locked |
Information provided by the Department of Human Settlements (DHS).
According to the DHS, it is always best to follow up on your housing status at the office where you applied, as they will have your application on file and can talk you through any further steps that may need to be taken. You can also go to them if you need to update your contact details.
Always take careful note of the date, the office, the name of the person you spoke to, and what they said, because if you have to take it higher, you will need those details.
The contact number for the Housing Hotline number is 0800 146 873 (available weekdays 6am to 10pm). You can also email info@dhs.gov.za and give them your ID number.
If all this does not help, you can approach the MEC for Housing (or Human Settlements). In each province, the MEC must take note of complaints which have not been resolved by the municipality. The MEC can instruct the municipality to resolve it and has the power to reverse any unfair decision made by the municipality.
Gauteng: 011 355 4000
Western Cape: 079 769 1207 (Please Call Me)
Eastern Cape: 043 711 9901/2/3
KwaZulu-Natal: 033 392 6400 or 033 3365300
North West: 018 388 5403
Limpopo: 015 284 5000
Northern Cape: 053 830 9422
Free State: 051 405 3883
Mpumalanga: 013 766 6087
If you are not helped, there is also an ombudsman for Human Settlements. An ombudsman is an official who must take up complaints against public and government organisations. This is the email you can use: ombudsman@dhs.gov.za
If you still need help, you could also approach one of the following organisations:
The Black Sash for free paralegal advice:
Email: info@blacksash.org.za
Phone: 072 663 3739. You can also send a Please Call Me to this number.
Pro Bono, a legal organisation that will take a case on without charge if they think it is in the public interest.
Email: info@probono.org.za
Johannesburg: 011 339 6080
Cape Town: 087 806 6070/1/2
Wishing you the best,
Grethen
Answered on July 9, 2023, 11:29 p.m.
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Please note. We are not lawyers or financial advisors. We do our best to make the answers accurate, but we cannot accept any legal liability if there are errors.