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Millions wasted on dodgy Western Cape government security contract

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R3 million a month for guards and dogs at Helen Bowden Nurses Home

Photo of extremely friendly and playful dog
Ballie, who “guards” Helen Bowden Nurses Home, is an extremely friendly dog. It is implausible that he has been trained for security duty. Photo: Ashraf Hendricks
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The Western Cape government pays about R3 million monthly to a company called Masiqhame Trading 540 CC for security at the Helen Bowden Nurses Home.

Since March 2017 the property, which is owned by the Western Cape government, has been occupied by people mostly working blue collar jobs in Sea Point. The occupation of the property, next to Somerset Hospital opposite the Waterfront, was part of Reclaim the City’s campaign for affordable housing in Cape Town’s city centre.

Last month, the MEC for Transport and Public Works, Donald Grant, stated: “In our attempts to secure the site to date, the [Western Cape Government] has been forced to contract additional security for the site at a cost of close to R3 million a month.” He further said the province spent over R35 million in the last financial year “securing this property against continued invasions, vandalism, and theft.”

GroundUp enquired how the R3 million monthly figure was reached. Grant’s spokesperson, Siphesihle Dube, responded that the bill covers 36 security guards and six dogs at the site 24 hours per day, as well as batons, two-way communication radios, pepper spray and four toilets. Guards and dogs are relieved every 12 hours, but at any time there are supposed to be 36 guards on duty. This comes to R2,560,104 excluding VAT, per month (just over R2.9m including VAT). “The Department of Transport and Public Works has followed the appropriate procurement process for the provision of security services in terms of a framework for a period of three years,” wrote Dube.

There are three problems with this explanation. First, it is far too expensive even if Masiqhame was providing everything the province believes it is paying for. Second, Masiqhame simply isn’t providing 36 security guards at a time nor six dogs. Nor is it providing toilets. Third, by any reasonable assessment, it is unnecessary to provide so much security for the site.

Overcharging

We solicited quotes from reputable security companies to provide 36 security guards and six dogs 24 hours per day. None of the quotes we received were close to R2,560,104. One, for example, quotes for less than a R1 million per month (including dogs). Moreover, a company counselled us against using 36 guards and instead recommended an alternative solution costing less than R400,000 per month.

The amount the province is paying per guard per month — assuming he or she works about 170 hours per month — is approximately R16,000 excluding VAT (about R95 per hour). The standard rate for security guards is less than R6,000 per month, and many earn less than R4,000 per month. The implication is that Masiqhame is making much more than a 100% markup per guard.

“The dogs are so friendly that even the children play with them”

GroundUp visited the site several times. On no occasion were there 36 guards on site. The most we ever counted was 26, and often there were considerably fewer. Our counts also accord with what residents told us.

Until we began asking questions there was not a single dog on the premises. Suddenly in the past couple of weeks, three dogs have been introduced. The dogs are mongrels (with a passing resemblance to German Shepherds and Rottweilers) named Ballie, Kaptein and Lion. We patted them and they licked us. Ballie played joyfully and Kaptein is so friendly he was even let off his leash. They are undoubtedly loving pets, but on no planet would they be considered security dogs.

As one resident said to us: “The dogs are so friendly that even the children play with them. I don’t know why the government pays so much. They don’t even bark.”

There were no portable toilets on the property, in contrast to what the province says it is paying for. A resident told us the security guards use the Waterfront toilets. They could also use the toilets in the building (although water has to be brought on site because there is no running water).

Few of the guards had batons and less than half were wearing ID tags. It is unclear how many of them are registered with the Private Security Industry Regulatory Authority.

Far too much security

On visiting the property it is immediately apparent that it does not need such a large security contingent. Most of the guards were sitting in groups chatting with nothing to do. A resident told us that most people are allowed in and out the building without question. There is no sign-in procedure. The place needs no more than five or six guards, nor does it need dogs, except perhaps as pets. When GroundUp has visited, relations between the occupying residents and the guards have been better than cordial. But a few weeks ago, one of the residents — “Rasta” Dolophini — was fatally stabbed by a security guard. The guard has been arrested.

It is ironic that the only building on the Sea Point/Mouille Point beachfront road that solely houses poor people, and that has neither running water nor electricity, has more security than the expensive blocks of flats down the road where some of the country’s wealthiest people live. Even the rich cannot afford so much security.

There are too many guards and they have very little to do. Photo: Ashraf Hendricks

No-name brand security

South Africa has many reputable security companies with well-known brands. It is unclear why the province has hired a company, with an off-the-shelf name, which doesn’t even have a website as far as we can tell.

When GroundUp originally approached Eddie Cloete, the man who apparently runs Masiqhame, for a quote, we did not reveal we were journalists. When we then further approached him to answer questions for this article he responded: “Your behaviour is unethical. You requested a quote, but you don’t have authority to request for one. Your behaviour and actions are not in good faith, therefor I cannot justify your actions. I will forward your request to my legal presentatives and will take this further.” (spelling as in the original)

We asked MEC Grant, his spokesman and chief of staff why the province has solicited the services of such a questionable company. We received no answer to this or several other questions.

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TOPICS:  Corruption
Write a letter in response to this article

Letters

Dear Editor

This is a common sight, security companies with guard dogs some of which are so starved that they have been reported to the SPCA. The whole system smacks of corruption.

Unfortunately, again we don't have a say as to how government spends our money, which is why we are in the situation we are in. The abject corruption is shocking. Security firms should also be forced to use rescue dogs and not dogs bred for this industry. Its disgusting.

Dear Editor

Having employed security companies at our building, I have a modicum of knowledge re security guards and their companies. Most are not much more than receptionists, which is ok, because believe it or not, they are not allowed to do a damn thing except call their office or the police if there is a problem. (Our company also does 2 unannounced visits per day randomly.) They are mostly grade D and serve the function of 'personal comfort to the building occupier'. Luckily 99% of intruders are discouraged by their presence. We pay approx R30,000 pm for a 3 man rotation. i understand that a six man rotation with 2 dogs would cost approx R50,000 and to have 18 man with 6 dogs will cost approx. R90,000 to R100,000 pm. Any other amount is graft, theft or Guptanomics. I think the DA council, municipality and government needs a wake up, or get better advisers.

Dear Editor

While this may be beyond the scope of this particular article, something that did strike me was the abysmally low pay that is regarded as standard for security guards.