Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

Topic: Social Grants  |  Show questions and answers for all topics

What child support options are available to mothers who cannot supply supporting documents?

They will not qualify for government support, but there may be community programmes that could help.

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What can I do if I don't qualify for government housing and have no source of income?

First claim your UIF, if you qualify. Then apply for the new Covid-19 SRD grant.

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What can I do about suspected TERS fraud?

It is possible that there was a miscalculation. You should contact the UIF immediately.

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How does one get rid of their SAPS Persal number?

Approach the SAPS unit or contact the Department of Public Service and Administration

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Can I apply for a child grant if my partner isn't South African?

You can apply for the child support grant if your partner is a refugee or permanent resident.

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Does the disability grant cover mental health issues?

Sometimes, but ultimately it is up to SASSA's discretion

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Does SASSA go against the Constitution by considering all marriages as in community of property for grant applications?

Probably not.

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Can SASSA give me a one-off advance or loan on an existing grant?

You may want to apply for the SRD grant and try to get maintenance from your children's father.

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I got a job after receiving the R350 Covid-19 social relief grant. What must I do?

You are required to inform Sassa of this change.

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How can I lift the "red flag" on my persal number and get my pension pay-out?

Here are some suggestions about what you could do.

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