Answers to your questions

Have a question you would like answered? Email us and we may answer it. The questions here are based on ones from our readers, with identifying information removed.

I get an error code on my birth certificate when I try to apply for tertiary education. Is there some way around this?

You will likely need a late registration of birth certificate but you can apply for a temporary ID in the meantime.

Read more

Someone has been illegally renting their CTCHC house to me and now we are being evicted. Please help!

You cannot be evicted during lockdown, but maybe you should apply for a Community Residential Unit in the meantime.

Read more

How does one get rid of their SAPS Persal number?

Approach the SAPS unit or contact the Department of Public Service and Administration

Read more

What can I do about suspected TERS fraud?

It is possible that there was a miscalculation. You should contact the UIF immediately.

Read more

I want to escape my abusive partner and get an RDP house.

There are a few organisations that offer assistance, shelter, counselling, legal support and educational programmes

Read more

Can a rental officer stop us from living in the house that our deceased relative rented since 1993?

Depending on her reasoning, you may need to report her to the Housing Department.

Read more

How can I ensure that my provident fund payment is divided equally between me and my seven children?

You and the mother/s will need a court order to compel the fund to do this.

Read more

What is a letter of authority and how can I get one?

The Master of the High Court issues a letter of authority to whoever was nominated to administer a deceased's estate.

Read more

If the deceased was married in community of property, can they leave their estate to someone else?

No, the deceased cannot leave the estate to someone else without their spouse's permission.

Read more

Do my siblings have claim to the house left to me and our late mother by our late grandmother?

It depends on whether your mother left a will. You still have the 50% share left by your grandmother.

Read more