Answer to a question from a reader

I applied for an RDP house in 2005 and still haven't received one. What are my options?

The short answer

You can contact the Housing Enquiries Hotline or approach your municipality.

The whole question

I applied for an RDP house in 2005 and still haven't received one. What are my options?

The long answer

15 years is a very long time to wait for a house, but sadly, it is not so unusual. In the first place, perhaps you could contact the government’s Housing Enquiries Hotline at 0800 146 873 to ask what has happened with your application.

You would need to give them your ID number and have your proof of registration ready.

If you don’t get any satisfactory answer there, you could take your proof of registration and ID to the municipality where you applied for the RDP house, and ask them what has happened with your application.

As you probably know, there is not just one waiting list, but each municipality or province has its own systems for allocating houses, so it’s a complex business. You could ask the municipality if there is any way you can speed up the allocation of your house. If they say nothing can be done, you could approach the MEC of housing in your province and ask why 15 years has gone by and you are still waiting. The MEC is allowed to review applications individually.

These are the phone numbers for Government Housing Assistance in the different provinces:      

Gauteng: 011 355 4000

Western Cape: 079 769 1207 (Please Call Me)

Eastern Cape: 043 711 9901/2/3

KwaZulu Natal: 033 392 6400 or 033 3365300

North West: 018 388 5403

Limpopo: 015 284 5000

Northern Cape: 053 830 9422

Free State: 051 405 3883

Mpumalanga: 013 766 6087

Answered on Aug. 19, 2020, 11:19 a.m.

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